The AI Agent Platform

Your 24/7
Healthcare Workforce.
No Breaks. No Burnout. No Errors.

Caesar's AI agents handle calls and claims, so your team can focus on patients.

From first call to final payment
Gold and glass healthcare symbols connected to a central processor engraved with the Caesar Health emblem.
14
Specialized Agents

Purpose-built for every workflow

99.8%
Accuracy

Exceeds human performance

24/7/365
Availability

Never sleeps, never calls in sick

We integrate with any EMR.

Keep the system your team already knows.

Our official partners

The cost of admin

Unfinished admin costs your practice time and revenue.

The cost of waiting

$50,000

Illustrative cumulative admin cost across calls, charting, claims and follow-ups. Actual cost varies by practice.

Front Office Overwhelm

  • 200+ calls a day — and the ones you miss never call back
  • 50+ faxes piling up, keyed in by hand
  • 100+ patient messages left unanswered for hours
  • Double-bookings, no-shows, a front desk at breaking point

What it's costing you

Up to $50K a year in missed appointments walking to the practice down the street

Clinical Documentation Burden

  • 6+ hours a day buried in the EHR instead of with patients
  • 2 hours of admin for every 1 hour of care
  • Half your day spent staring at a screen
  • Charting at midnight — the #1 driver of physician burnout

What it's costing you

2-3 hours of unpaid after-hours work, every single day

Revenue Cycle Chaos

  • Clean claims sitting in a queue while cash flow stalls
  • 16 hours a week lost to prior authorizations
  • A denial backlog nobody has time to work
  • Revenue quietly leaking out of every encounter

What it's costing you

$250K+ per provider lost to leakage and denials

From first call to final payment.

Take a closer look at the work on your front desk, and the agents that take it off your team's hands.

A connected workforce
A dark walnut clinic desk with a phone, intake forms, a recorder, scattered records, a billing screen and a payment terminal.

The phone

Phone Agent

After-hours calls leave patients waiting for a callback.

  • Answers around the clock on your existing number.
  • Books or moves appointments directly in your EMR.
  • Captures refill requests as tasks for your staff.
  • Answers routine questions using your practice's own information.

Unfinished requests become staff tasks with the call transcript.

Meet the Phone Agent

The forms

Intake + SMS Agents

Paperwork at check-in leaves staff retyping details while patients wait.

  • Collects history and signed consents before the visit.
  • Captures insurance cards and checks eligibility.
  • Writes patient details into the right EMR fields.
  • Confirms or reschedules appointments by text.

Your team sees the information before the patient arrives.

See patient intake

The recorder

AI Scribe

The last patient leaves, but the notes still need writing.

  • Captures the visit conversation without typing or dictation.
  • Drafts SOAP notes in your preferred format.
  • Suggests ICD-10 and CPT codes from documented care.
  • Flags unclear speech for provider review.

You review the draft and sign before EHR write-back.

Explore the AI Scribe

Fax + Clinical Documentation

Document Inbox

Outside records pile up while chart updates wait to be entered.

  • Reads faxes and scans, then identifies the document type.
  • Files records in the correct patient chart.
  • Turns finished notes into structured orders and chart fields.
  • Flags abnormal findings for clinician review.

Provider sign-off follows your practice's rules.

Open the Document Inbox

The billing screen

Revenue Cycle Agent

Claims stall while your biller works through rejections and payer rules.

  • Codes encounters and prepares claims from clinical documentation.
  • Checks payer rules before submitting to the clearinghouse.
  • Completes prior authorizations and tracks each request.
  • Investigates denials and drafts appeals.

Your billing team reviews exceptions and complex claims.

See revenue cycle

The payment terminal

Payment Posting

A payment arrives, but the account still needs to be reconciled.

  • Reads insurance remittance and matches it to claims.
  • Posts insurance and patient payments to their accounts.
  • Applies contractual adjustments and flags underpayments.
  • Reconciles posted payments against bank deposits.

Unmatched transactions go to your team for review.

Explore Payment Posting

The front desk, in motion

In their practices

What changed after Caesar.

Continue to the agents

Reeves Eye Institute

Ophthalmology · 2 locations · ModMed

Donny Reeves, MD
Donny Reeves, MD

Founder, Reeves Eye Institute

“I think the biggest positive is the assurance that each call is being answered.”
Phone Agent ModMed scheduling

Before Caesar

1 in 5calls previously missed, estimated

About 120 calls a day stretched a small phone team. Call spikes sent patients to voicemail, and busy days made follow-up inconsistent.

With Caesar

~30%of inbound calls handled by AI

The Phone Agent books and reschedules in ModMed, follows the practice’s scheduling rules, and keeps scheduling open after hours.

Tampa Heart & Vascular

Cardiology · Tampa, FL · athenahealth

Umbarina Tabasson

Office Manager, Tampa Heart & Vascular

“It’s saving at least five hours of work a day.”
AI Secretary Athena scheduling & refill requests

Before Caesar

~200incoming calls a day

One administrator covered a front desk receiving about 200 calls a day. Most reached voicemail, followed by repeated callbacks.

With Caesar

5+ hourssaved each day, reported by the practice

The AI Secretary handles the bulk of calls, schedules patients in Athena, and files refill requests for the medical assistant. The practice also avoided two new hires.

Scroll to explore both stories

The AI Agent Platform

Specialized healthcare AI agents. Enterprise-grade operational coverage.

14 specialized agents · 5 engines · 11 live in production · one integration layer

Enterprise · Live

EMR Integration Layer

Universal Integration Platform

The backbone that connects everything. It integrates any healthcare system — modern EMRs, legacy databases, even paper records — with no vendor cooperation and no APIs required.

One platform, end to end

A call answered by the Phone Agent → documented by the AI Scribe → billed by the Revenue Cycle Agent → paperwork routed by the Document Inbox → follow-up sent by the Email and SMS Agents → all connected by the EMR Integration Layer.

Start with one. Deploy them all. Watch your practice transform.

EMR integration layer

Filed into your systems

Routed through Caesar

An exploded glass assembly with brass paths connecting trays of clinical records.
Explore how the systems connect

An animated diagram of the clinic's operating brain. Inbound work — calls, website chats, texts, new-patient forms, emails, faxes, portal messages, and visits — is picked up by the matching Caesar Health AI agent, routed through the EMR Integration Layer, and filed into the right clinic system, which works with EMRs including athenahealth, ModMed, EZDERM, eClinicalWorks, Tebra, and NextGen. Outbound, the clinic reaches back out: a system event flows through Caesar to an agent and out to the patient as a reminder, result, or message.

Inbound · every channel

  • After-hours calls
  • Website chat
  • Patient texts
  • New-patient forms
  • Email
  • Portal
  • Faxes
  • Exam-room visits
Captured
Routed through Caesar
Live

Caesar

EMR integration layer

Reads, routes and acts through your EMR — works with athenahealth, ModMed, EZDERM & +40 more.

Filed · end to end

Filed into your systems

  • EMR / EHR
  • PMS · practice mgmt
  • Charting · SOAP
  • Labs & results
  • Imaging · PACS
  • E-prescribing
  • Referrals
  • Eligibility
  • Prior auth
  • Claims & billing
  • Patient payments
  • Scheduling
  • Portal push
  • Reporting & KPIs

The intelligence layer

Built on the Most Advanced Healthcare AI

Not a chatbot bolted onto your EMR — purpose-built clinical AI that learns your practice and shows its work on every decision.

Loose paperwork moving toward a structured glass clinical record beside a dictation waveform.

Continuous Learning

Every agent gets sharper with use — pre-trained on real healthcare data, then tuned to your practice.

  • Pre-trained on millions of clinical encounters and billing transactions
  • Machine learning models updated weekly with new data
  • Practice-specific customization and workflow adaptation

Explainable & Accountable

No black box. See the reasoning behind every action, with a human in the loop wherever it matters.

  • Explainable AI — transparent logic behind every decision
  • A full audit trail on every action an agent takes
  • Human review and escalation built into every workflow

Security & Compliance

Your patients' data is protected by the highest security standards.

HIPAACompliant

HIPAA Compliant

Every AI agent runs on infrastructure built to HIPAA standards, so all protected health information is handled with the utmost care and confidentiality.

Bank-Level Encryption

256-bit encryption protects all data in transit and at rest. Your patients’ sensitive information is safeguarded with end-to-end, military-grade security.

Continuous Monitoring

24/7 monitoring, regular security audits, and immediate threat response keep patient data protected around the clock — not just at audit time.

We maintain the highest level of security, safeguarding sensitive information with enterprise-grade infrastructure trusted by healthcare organizations nationwide.

Trusted in real practices

What changes when Caesar picks up

Feedback from the people using Caesar Health to answer calls, support patients, and get hours back every day.

Read all practice feedback
The biggest positive is the assurance that each call is being answered.
Dr. Donny ReevesFounder and Lead SurgeonReeves Eye Institute
It's saving at least five hours of work a day.
Umbarina TabassonOffice ManagerTampa Heart & Vascular
When I generate the note, it does a great job capturing what happened throughout the session.
Julio Acosta, LMHCLicensed Mental Health CounselorSound Advice
This is why this AI thing is great when we can, you know, get it to help the patients ASAP.
Michelle EsparzaDirector of Clinical OperationsDOCS Health
Did not sound AI-ish, sounded natural.
Dr. Raffy MirzayanOrthopedic SurgeonDOCS Health
The phones are not ringing as often, and our team's workload has improved as a result.
Dr. Donny ReevesFounder and Lead SurgeonReeves Eye Institute
I would have had to hire not one staff member, but two.
Umbarina TabassonOffice ManagerTampa Heart & Vascular
It's almost like having a companion with a different lens.
Julio Acosta, LMHCLicensed Mental Health CounselorSound Advice
I love that they can get reminded of their appointment. That's fantastic.
Michelle EsparzaDirector of Clinical OperationsDOCS Health
I hung up mid-call and it sent me an auto-text with the number. That's great.
Dr. Raffy MirzayanOrthopedic SurgeonDOCS Health
We definitely stand behind the product. It's made a positive impact on our practice.
Dr. Donny ReevesFounder and Lead SurgeonReeves Eye Institute
As I gave it a try, it became a necessity.
Umbarina TabassonOffice ManagerTampa Heart & Vascular
The note it would spit out was, from my perspective, better than the ones that Headway or Grow Therapy offer.
Julio Acosta, LMHCLicensed Mental Health CounselorSound Advice
The responsiveness has been outstanding. The responsiveness is the perfect score.
Dr. Donny ReevesFounder and Lead SurgeonReeves Eye Institute
Right now, I cannot live without AI.
Umbarina TabassonOffice ManagerTampa Heart & Vascular

Real practice scenarios

Mental Health Clinic

10 providers

Challenge

50+ daily scheduling calls and 3-day intake delays.

With Caesar Health

  • Every call answered instantly
  • New-patient intake: 24 hours → 2 hours
  • Automated intake forms sent by email
  • Smart scheduling prevents double-booking

Saves $116,000/year

Dermatology Practice

Solo practitioner

Challenge

Drowning in primary-care referrals arriving by fax.

With Caesar Health

  • Referrals processed as they arrive
  • Patients created automatically with full history
  • Appointment offers sent immediately
  • Before/after photos organized by patient

Saves $40,000/year

AI agents vs. traditional staffing

Not a replacement for your people — a way to take the repetitive work off them.

With Caesar Health agentsTraditional staffing
Availability24/7/365Business hours, weekdays
CapacityUnlimited tasks at onceOne task at a time
Languages50+ out of the box1–2 per hire
Time to onboardLive in daysWeeks of training per hire
Turnover & sick daysNoneOngoing cost and disruption
ConsistencyIdentical every timeVaries by person and day
Scaling with volumeInstantHire and train

Most practices run agents for a fraction of the cost of full-time coverage.

Two easy ways to start

Prove it in your own practice, and get a tailored quote from our team — before you commit.

Amber glass tiles arranged within an architectural appointment grid.

Start with a 30-day pilot

Run Caesar Health agents on a focused slice of your workflow and measure the impact on your own numbers before expanding. Enterprise onboarding slots are limited each quarter.

Get a tailored quote

Tell us your size and the agents you need, and we'll walk you through pricing and projected ROI on one call — no per-seat surprises.

Only 7 Pilot Spots Remaining

We're selecting practices this week. Perfect for:

  • Solo practitioners drowning in admin
  • Growing practices avoiding new hires
  • Specialists with heavy referral volume
  • Anyone spending nights on paperwork

Not for: Hospitals, or practices under 20 patients/week

Two Ways to Move Forward

See It Work

A short screen recording showing the real system and real results.

Talk to Us

A 15-minute call to calculate your ROI and answer your questions.

Enterprise pricing, tailored to your practice

Per-agent pricing that scales with your providers and volume. We size it to your organization and model the ROI on your own numbers — on a call, not a public price list.

Modular by agent

Deploy one agent or the full platform. You pay for the agents you run — never per seat.

Scales with your organization

From a single clinic to a multi-site group or PE portfolio, pricing fits your provider count.

ROI on your numbers

We model hours reclaimed and revenue recovered against your real volume before you commit.

Built to pay for itself fast.

We'll walk you through pricing and projected ROI for your practice — no per-seat surprises.

For skeptical doctors

This sounds too complex to work.

We use proven infrastructure: Twilio for phone and fax, leading LLMs for intelligence, and standard HL7/FHIR for EMR integration. Nothing experimental.

What about HIPAA?

HIPAA-compliant with a BAA available, end-to-end encryption, and regular audits. We meet the actual standards, not a vague promise of "secure".

My workflows are unique.

The agents adapt to you. Describe your rules in plain English; they learn your preferences and improve over time.

What if the AI makes a mistake?

Every action can be reviewed before it commits, with a manual override always available. Start with low-risk tasks and expand as you gain confidence.

A connected landscape of glass and limestone clinics, joined by illuminated paths.

Ready to Deploy Your AI Workforce?

See how Caesar Health agents can transform your practice in a live demo.

Book a demoSee Caesar in action

Your practice, with Caesar

What would you take off your team’s plate?

Bring your workflow questions. We’ll walk through the agents that fit your practice and what it would take to put them to work.

Choose a time