Specialty care
View listingEMR connections
The healthcare AI workforce
Your 24/7
Healthcare Workforce.Calls handled around the clock.
Caesar's agents handle practice calls and documentation. Choose the workflows available for your EMR.
Built around your team. Connected to your systems.
14
Specialized Agents
Purpose-built for every workflow
Review
Before you expand
Start with a focused workflow
24/7/365
Availability
Never sleeps, never calls in sick
Keep your EMR. Confirm the workflow.
Keep the system your team already knows.
Start here
Two ways in.
For independent practices
Caesar Phone
Calls, texts and faxes, linked to the patient chart. Calls handled, appointments booked and faxes filed within the workflows configured for your practice. Runs on athenahealth, ModMed and EZDERM.
For ACOs
ACO360
PCP 1st and Caesar Health manage an ACO’s high-risk, high-cost patients between visits. The ACO sets the cohort. The PCP stays.
Or run your own. RPM, CCM, APCM and annual wellness visit outreach, run by your team on Caesar’s care management agents.
Longevity · Hormone health · Modern med spas
The operating system for longevity clinics.
Every inquiry answered and booked. Intake before the visit. Notes in your protocol. Labs filed. Patients kept on plan.
Longevity clinics
From the first inquiry to the follow-up panel, no member lost in between.
Longevity clinic software
Hormone health
TRT, BHRT and menopause care: labs booked, reminded and filed, refills captured.
Hormone clinic software
Modern med spas
Every call answered, day and night. Consults booked and confirmed. Treatments rebooked on time.
Med spa softwareThe cost of admin
Unfinished admin costs your practice time and revenue.
The cost of waiting
$50,000Illustrative cumulative admin cost across calls, charting, claims and follow-ups. Actual cost varies by practice.
Front Office Overwhelm
- Missed calls leave patients waiting for a callback
- Faxes waiting to be reviewed and filed
- Patient messages waiting for a response
- Scheduling changes competing with front-desk work
What it's costing you
Staff time spent on callbacks and scheduling follow-up
Clinical Documentation Burden
- Clinical notes waiting to be completed
- Information re-entered across clinical records
- Documentation competing with patient care
- Unfinished charting extending beyond clinic hours
What it's costing you
Time spent finishing notes after the last appointment
Revenue Cycle Chaos
- Clean claims sitting in a queue while cash flow stalls
- Prior authorizations waiting for staff follow-up
- A denial backlog nobody has time to work
- Revenue quietly leaking out of every encounter
What it's costing you
Claims and denials awaiting review before payment
From first call to final payment.
Take a closer look at the work on your front desk, and the agents that take it off your team's hands.
A connected workforce
The phone
Phone Agent
After-hours calls leave patients waiting for a callback.
- Answers around the clock on your existing number.
- Books or moves appointments directly in your EMR.
- Captures refill requests as tasks for your staff.
- Answers routine questions using your practice's own information.
Unfinished requests become staff tasks with the call transcript.
Meet the Phone AgentThe forms
Intake + SMS Agents
Paperwork at check-in leaves staff retyping details while patients wait.
- Collects history and signed consents before the visit.
- Captures insurance cards and checks eligibility.
- Writes patient details into the right EMR fields.
- Confirms or reschedules appointments by text.
Your team sees the information before the patient arrives.
See patient intakeVoice to note
AI Scribe
The last patient leaves, but the notes still need writing.
- Captures the visit conversation without typing or dictation.
- Drafts SOAP notes in your preferred format.
- Suggests ICD-10 and CPT codes from documented care.
- Flags unclear speech for provider review.
You review the draft and sign before EHR write-back.
Explore the AI ScribeFax + Clinical Documentation
Document Inbox
Outside records pile up while chart updates wait to be entered.
- Reads faxes and scans, then identifies the document type.
- Files records in the correct patient chart.
- Turns finished notes into structured orders and chart fields.
- Flags abnormal findings for clinician review.
Provider sign-off follows your practice's rules.
Open the Document InboxThe billing screen
Revenue Cycle Agent
Claims stall while your biller works through rejections and payer rules.
- Codes encounters and prepares claims from clinical documentation.
- Checks payer rules before submitting to the clearinghouse.
- Completes prior authorizations and tracks each request.
- Investigates denials and drafts appeals.
Your billing team reviews exceptions and complex claims.
See revenue cycleThe payment terminal
Payment Posting
A payment arrives, but the account still needs to be reconciled.
- Reads insurance remittance and matches it to claims.
- Posts insurance and patient payments to their accounts.
- Applies contractual adjustments and flags underpayments.
- Reconciles posted payments against bank deposits.
Unmatched transactions go to your team for review.
Explore Payment PostingIn their practices
What changed after Caesar.
Reeves Eye Institute
Ophthalmology · 2 locations · ModMed
Donny Reeves, MD
Founder, Reeves Eye Institute
“I think the biggest positive is the assurance that each call is being answered.”
Phone Agent ModMed scheduling
Before Caesar
1 in 5calls previously missed, estimatedAbout 120 calls a day stretched a small phone team. Call spikes sent patients to voicemail, and busy days made follow-up inconsistent.
With Caesar
~30%of inbound calls handled by AIThe Phone Agent books and reschedules in ModMed, follows the practice’s scheduling rules, and keeps scheduling open after hours.
Tampa Heart & Vascular
Cardiology · Tampa, FL · athenahealth
Umbarina Tabasson
Office Manager, Tampa Heart & Vascular
“It’s saving at least five hours of work a day.”
AI Secretary Athena scheduling & refill requests
Before Caesar
~200incoming calls a dayOne administrator covered a front desk receiving about 200 calls a day. Most reached voicemail, followed by repeated callbacks.
With Caesar
5+ hourssaved each day, reported by the practiceThe AI Secretary handles the bulk of calls, schedules patients in Athena, and files refill requests for the medical assistant. The practice also avoided two new hires.
Scroll to explore both stories
The AI Agent Platform
Specialized healthcare AI agents. Enterprise-grade operational coverage.
Live workflows, pilots and planned features have different scopes. Confirm the functions included in your deployment.
Communication
4 agentsNever miss a call, fax, email, or text again
Communication
4 agentsNever miss a call, fax, email, or text again
Documentation
3 agentsFrom conversation to chart note in seconds
Documentation
3 agentsFrom conversation to chart note in seconds
Patient Experience
3 agentsEngage patients before, during, and after every visit
Patient Experience
3 agentsEngage patients before, during, and after every visit
Revenue Cycle
1 agentRevenue-cycle workflows in beta
Revenue Cycle
1 agentRevenue-cycle workflows in beta
- Coding
- Claims
- Prior auth
- Denials
- Payment posting
Care Coordination
3 agentsProactive, personalized care at population scale
Care Coordination
3 agentsProactive, personalized care at population scale
Enterprise · Live
EMR Integration Layer
Workflow integration
The backbone that connects everything. Booking and fax filing are live on athenahealth, ModMed and EZDERM. Other systems require a workflow-specific review.
One platform, end to end
A call answered by the Phone Agent → documented by the AI Scribe → billed by the Revenue Cycle Agent → paperwork routed by the Document Inbox → follow-up sent by the Email and SMS Agents → all connected by the EMR Integration Layer.
Start with one. Deploy them all. Watch your practice transform.
EMR integration layer
Filed into your systems
Routed through Caesar
Explore how the systems connect
An animated diagram of the clinic's operating brain. Inbound work — calls, website chats, texts, new-patient forms, emails, faxes, portal messages, and visits — is picked up by the matching Caesar Health AI agent, routed through the EMR Integration Layer, and filed into the right clinic system, which works with EMRs including athenahealth, ModMed, EZDERM, eClinicalWorks, Tebra, and NextGen. Outbound, the clinic reaches back out: a system event flows through Caesar to an agent and out to the patient as a reminder, result, or message.
Inbound · every channel
- After-hours calls
- Website chat
- Patient texts
- New-patient forms
- Portal
- Faxes
- Exam-room visits
Captured
The AI workforce
Phone AgentCalls & schedulingWeb AgentChat · book · rescheduleSMS AgentTexts & remindersIntake Form AgentForms & bookingEmail AgentInbox triageDocument InboxFaxes & referralsAI ScribeClinical notesRevenue CycleCoding & billing
+ 6 more specialized agents
Routed through Caesar
Live
Caesar
EMR integration layer
Reads, routes and acts through your EMR — works with athenahealth, ModMed, EZDERM & +40 more.
Filed · end to end
Filed into your systems
- EMR / EHR
- PMS · practice mgmt
- Charting · SOAP
- Labs & results
- Imaging · PACS
- E-prescribing
- Referrals
- Eligibility
- Prior auth
- Claims & billing
- Patient payments
- Scheduling
- Portal push
- Reporting & KPIs
The intelligence layer
AI configured around your workflow
Choose an agent around a specific administrative task. Confirm its available functions for your EMR.
Workflow configuration
Review how the agent fits your practice's rules before deployment.
- Define the administrative task you want to hand off
- Confirm the functions available in your EMR
- Agree how staff will handle exceptions
Explainable & Accountable
Agree which actions need staff review and how exceptions will reach your team.
- Review the proposed workflow before launch
- Confirm the records available for your deployment
- Define review and escalation rules with your team
Security & Compliance
Review the security requirements for your deployment before sharing patient information.
SecurityReview
HIPAA and your BAA
Request the BAA and review how your deployment handles protected health information.
Encryption and access
Ask for the encryption and access-control documentation that applies to your deployment.
Operational safeguards
Confirm monitoring, incident response and data-retention responsibilities before launch.
Your security review should cover the agreed workflow, connected systems and handling of patient information.
Trusted in real practices
What changes when Caesar picks up
Feedback from the people using Caesar Health to answer calls, support patients, and get hours back every day.
Read all practice feedback
The biggest positive is the assurance that each call is being answered.
Dr. Donny ReevesFounder and Lead SurgeonReeves Eye Institute
It's saving at least five hours of work a day.
Umbarina TabassonOffice ManagerTampa Heart & Vascular
When I generate the note, it does a great job capturing what happened throughout the session.
Julio Acosta, LMHCLicensed Mental Health CounselorSound Advice
This is why this AI thing is great when we can, you know, get it to help the patients ASAP.
Michelle EsparzaDirector of Clinical OperationsDOCS Health
Did not sound AI-ish, sounded natural.
Dr. Raffy MirzayanOrthopedic SurgeonDOCS Health
The phones are not ringing as often, and our team's workload has improved as a result.
Dr. Donny ReevesFounder and Lead SurgeonReeves Eye Institute
I would have had to hire not one staff member, but two.
Umbarina TabassonOffice ManagerTampa Heart & Vascular
It's almost like having a companion with a different lens.
Julio Acosta, LMHCLicensed Mental Health CounselorSound Advice
I love that they can get reminded of their appointment. That's fantastic.
Michelle EsparzaDirector of Clinical OperationsDOCS Health
I hung up mid-call and it sent me an auto-text with the number. That's great.
Dr. Raffy MirzayanOrthopedic SurgeonDOCS Health
We definitely stand behind the product. It's made a positive impact on our practice.
Dr. Donny ReevesFounder and Lead SurgeonReeves Eye Institute
As I gave it a try, it became a necessity.
Umbarina TabassonOffice ManagerTampa Heart & Vascular
The note it would spit out was, from my perspective, better than the ones that Headway or Grow Therapy offer.
Julio Acosta, LMHCLicensed Mental Health CounselorSound Advice
The responsiveness has been outstanding. The responsiveness is the perfect score.
Dr. Donny ReevesFounder and Lead SurgeonReeves Eye Institute
Right now, I cannot live without AI.
Umbarina TabassonOffice ManagerTampa Heart & Vascular
Illustrative workflow examples
Mental Health Clinic
Example practice
Challenge
Scheduling calls and intake paperwork competing for staff time.
Workflow to review
- Review booking availability for your EMR
- Choose which intake steps your team needs
- Confirm staff review and exception handling
- Measure the pilot against your practice's baseline
Illustrative example. No measured savings claimed.
Dermatology Practice
Example practice
Challenge
Drowning in primary-care referrals arriving by fax.
Workflow to review
- Review fax filing for supported EMRs
- Confirm how records are matched to patients
- Agree which exceptions stay with your team
- Measure time spent processing referrals
Illustrative example. No measured savings claimed.
AI agents vs. traditional staffing
Give your team a way to hand off repetitive work.
| With Caesar Health agents | Traditional staffing | |
|---|---|---|
| Availability | 24/7/365 | Business hours, weekdays |
| Capacity | Capacity sized to your workflow | One task at a time |
| Languages | 50+ out of the box | 1–2 per hire |
| Time to onboard | Timeline agreed after scope review | Weeks of training per hire |
| Turnover & sick days | None | Ongoing cost and disruption |
| Consistency | Configured rules and review | Varies by person and day |
| Scaling with volume | Capacity reviewed with your team | Hire and train |
Most practices run agents for a fraction of the cost of full-time coverage.
Two easy ways to start
Prove it in your own practice, and get a tailored quote from our team — before you commit.
Start with a 30-day pilot
Run Caesar Health agents on a focused slice of your workflow and measure the impact on your own numbers before expanding. Enterprise onboarding slots are limited each quarter.
Get a tailored quote
Tell us your size and the agents you need, and we'll walk you through pricing and projected ROI on one call — no per-seat surprises.
Start with one workflow
Review your workflow and EMR before choosing a pilot. A starting point for:
- Solo practitioners drowning in admin
- Growing practices avoiding new hires
- Specialists with heavy referral volume
- Anyone spending nights on paperwork
Not for: Hospitals, or practices under 20 patients/week
Two Ways to Move Forward
See It Work
A short screen recording showing the real system and real results.
Talk to Us
A 15-minute call to calculate your ROI and answer your questions.
Enterprise pricing, tailored to your practice
Per-agent pricing that scales with your providers and volume. We size it to your organization and model the ROI on your own numbers — on a call, not a public price list.
Modular by agent
Deploy one agent or the full platform. You pay for the agents you run — never per seat.
Scales with your organization
From a single clinic to a multi-site group or PE portfolio, pricing fits your provider count.
ROI on your numbers
We model hours reclaimed and revenue recovered against your real volume before you commit.
Built to pay for itself fast.
We'll walk you through pricing and projected ROI for your practice — no per-seat surprises.
For skeptical doctors
This sounds too complex to work.
Start by reviewing your EMR and proposed workflow. Booking and fax filing are live on athenahealth, ModMed and EZDERM.
What about HIPAA?
Ask our team for the BAA and security documentation before sharing patient information. Confirm how your deployment handles access, encryption and data retention.
My workflows are unique.
Review your practice's rules and exceptions with our team before choosing an agent. Available functions depend on your EMR and the agreed deployment scope.
What if the AI makes a mistake?
Agree which actions need staff or clinician review before deployment. Start with a focused workflow and measure the results before expanding.
Ready to Deploy Your AI Workforce?
See how Caesar Health agents can transform your practice in a live demo.