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The Operators podcast

Tell the story of how you run your practice.

The Operators is a podcast for the people who run medical practices. You talk with our host for under an hour. We edit the episode and publish it for you.

Episodes
68
Shorts published
280+
YouTube views
160K+

Every face behind this text is a guest, on air, in a published episode.

How it works

  1. Step 1

    You talk, we record

    About 45 minutes on Zoom with our host. No prep, no slides. Bring a story from running your practice.

  2. Step 2

    We do the editing

    You get a cleaned-up full episode with on-screen graphics. We also cut Shorts from your best moments.

  3. Step 3

    You see it first

    You get the episode and Shorts in one folder before anything is posted. Tell us what to change.

  4. Step 4

    We publish it

    The episode goes on YouTube and the Shorts go out across our channels. You get the links to share as your own.

Why we do it

Caesar Health builds software for medical practices. We learn what practices need by asking the people who run them.

So we record those conversations and publish them. You get a finished episode and Shorts to share as your own. We hear how real practices handle the phones and the front desk.

What we usually ask

There's no script. Our host, Ben Harlton, follows your story. These come up in most episodes.

  • Walk us through your journey. How did you end up running a practice?
  • What did your first leadership role teach you that still shapes how you run things?
  • What's the playbook for growing a clinic?
  • What problems does your EMR create, and how do you work around them?
  • What have you learned the hard way about staffing the front desk?
  • Where can technology and AI help a practice, and where can't they?

Full episodes

Every guest gets a full episode. Newer ones have animated graphics and chapter cards. Earlier ones are the plain conversation.

Dr. Aalap ShahAnesthesiologist and angel investorThe doctor who cut back to two days in the OR21 min episode
Dr. Jason Miller, DOManaging Partner and CMO, Athra SystemsRunning behavioral health operations across hospitals, memory care and prisons33 min episode
Julio Acosta, LMHCClinical Director, Sound AdviceBuilding a holistic mental health clinic53 min episode
Dr. Thom MayerMedical Director, NFL Players AssociationPracticing medicine and working in the Pentagon49 min episode
Dr. Devin BurrDermatologist and clinic ownerFrom medical assistant to doctor and clinic owner20 min episode
Dr. Shannon BlalockPediatric cardiologistPracticing pediatric cardiology in rural Texas21 min episode

Who's been on the show

  • Dr. Thom MayerMedical Director, NFL Players Association
  • Dr. Joseph KamerathSenior Medical Director, Intermountain Health
  • Dr. Ajay SahajpalTransplant and cancer surgeon
  • Dr. Clifton WattUCSF Health
  • Dr. Aalap ShahAnesthesiologist and investor
  • Dr. Jason MillerAthra Systems
  • Dr. Shannon BlalockChildren's Health
  • Dr. Paul Royal-PriestThe Longevity Practice
  • Dr. David T. NeumanPOP-DOC
  • Julio Acosta, LMHCSound Advice

Apply to be a guest

The show is for people who run independent practices and groups. Owners, physician partners, practice managers, COOs and administrators all fit. It takes about two minutes.

Not a fit for the show? We'll still point you to help for your practice.

Step 1 of 5About 2 minutes

About you

Where we send your recording details.

We only use this to set up your episode.

Episode, Shorts and view counts are from the Caesar Health YouTube channel on 16 Oct 2026.