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caesarhealth

Support

Support Center

Help for the Caesar Health Patient app and the Caesar Health Provider app. Choose who you are below.

In an emergency, call 911. Do not wait on the app.

Patients

Signing in, linking your clinic, Apple Health and Health Connect, AI features, and deleting your account.

Get help

Providers & clinic staff

Accounts, sign-in and single sign-on, the phone app and calls, the scribe, and reporting an issue.

Get help

Contact Caesar Health

Read the Privacy Policy and the Terms of Service.

Frequently asked questions

Who do I contact about my appointment or test results?

Your clinic. Caesar Health provides the app, and your clinic provides your care and holds your records. For an emergency, call 911.

How do I link my clinic in the Patient app?

Enter the code your clinic gave you. If it does not work, ask your clinic for a new code.

How do I turn AI features on or off?

Open Settings in the Caesar Health Patient app and change the AI features setting. You can change it whenever you like.

How do I delete my account?

In the Patient app, open the avatar menu and choose Delete account. You can also submit a request at patient.caesarhealth.com/delete-account.

How do I get a Provider account?

Your clinic administrator creates it. The Caesar Health Provider app has no self sign-up.

How quickly will Caesar Health reply?

We reply to support email within one business day.