Support for patients
Caesar Health Patient app help
For care, appointments or results, contact your clinic. In an emergency, call 911.
Your care
Caesar Health provides the app. Your clinic provides your care.
Questions about your care, appointments or test results: contact your clinic directly. Caesar Health cannot answer clinical questions or see your results on your behalf.
Emergency: call 911. Do not wait for a reply in the app.
Signing in and password reset
Use the sign-in screen to reset your password. If you still cannot get in, email support@caesarhealth.com from the address on your account.
Linking your clinic
Enter the code your clinic gave you. If the code does not work, ask your clinic for a new one.
Apple Health and Health Connect
The app only reads health data you allow. You can review or change these permissions in the Apple Health or Health Connect settings on your phone.
AI features
You can turn AI features on or off at any time in the app under Settings.
Delete your account
In the app, open the avatar menu and choose Delete account.
If you no longer have the app, use the account deletion request page.
Still need help
Email support@caesarhealth.com. We reply within one business day. Do not include health details in your email.
Contact Caesar Health
We reply to support email within one business day. Privacy requests go to privacy@caesarhealth.com.