Support for providers and clinic staff
Caesar Health Provider app help
Your clinic administrator creates your account. For anything else, email us.
Getting an account
Accounts for the Caesar Health Provider app are created by your clinic administrator. There is no self sign-up. If you do not have an account, ask your administrator.
Signing in
Sign in with the method your clinic set up, including Google or Microsoft single sign-on. If sign-in fails, check with your clinic administrator first, then contact us.
The phone app and calls
If calls are not connecting or the phone app is not working as expected, email us with the device you use and what you saw.
The scribe
For problems with the scribe, email us with the time of the visit and what happened.
Report an issue
Email support@caesarhealth.com. Include your clinic name, your device model, the app version, and a short description of what went wrong. Do not include patient names or health details.
We reply within one business day.
Contact Caesar Health
We reply to support email within one business day. Privacy requests go to privacy@caesarhealth.com.