Caesar HealthCaesar Health

Caesar Health for

Ophthalmology

AI agents for the high-throughput, device-intensive workflows of eye care practices.

Why Ophthalmology Practices Are Struggling

High Patient Throughput

Ophthalmology practices see the highest patient volume per provider, often 40-60+ patients per day. Every minute of documentation time matters.

Device Data Integration

OCT, visual fields, fundus photography, IOL calculations — all generate data that needs to flow into the clinical note.

Surgical Volume & ASC Coordination

Cataract surgery is the most common surgery in the US. Coordinating pre-op, surgery day, and post-op across office and ASC settings is complex.

Optical Dispensary Management

Many practices include an optical shop, creating a dual medical/retail business model with separate workflows.

Phone Agent

Never Miss a Patient Call Again

Your 24/7 AI phone agent

The Phone Agent manages high-volume scheduling, post-cataract surgery calls, and optical dispensary inquiries.

  • Manages high-volume appointment scheduling across office, testing, and surgical dates
  • Handles post-cataract surgery calls for vision concerns and eye drop protocol questions
  • Coordinates surgical scheduling with ASC availability
  • Manages optical dispensary inquiries for order status and insurance coverage

Example Scenario

Phone Agent in action

A patient 1 day post-cataract surgery calls concerned about blurry vision. The Phone Agent asks screening questions about pain level, redness, and whether they can see light. Determining this is normal post-surgical recovery, it reassures the patient and confirms their next-day post-op appointment.

Example Scenario

AI Scribe in action

During a comprehensive eye exam, the AI Scribe documents visual acuity, refraction, IOP, slit lamp findings, dilated fundus exam, and assessment/plan in a structured format optimized for ophthalmology workflow speed.

AI Scribe

Documentation That Writes Itself

AI Scribe built for ophthalmology

The AI Scribe handles high-speed ophthalmology documentation, keeping pace with 40+ daily encounters.

  • Handles high-speed documentation with standardized visual acuity, IOP, slit lamp, and fundus findings
  • Supports pre-op evaluation and surgical documentation for cataract, glaucoma, and retinal procedures
  • Integrates device data references (OCT reports, visual field summaries) into clinical notes
  • Generates exam notes at the speed needed for high-volume clinic days

A Complete AI Workforce for Your Ophthalmology Practice

Every agent works together, handling the full spectrum of practice operations alongside the Phone Agent and AI Scribe.

SMS Agent

Surgical prep/recovery instructions and appointment reminders

See the Complete Ophthalmology Patient Journey

Follow a realistic patient scenario and see how each AI agent contributes along the way.

  1. 1Phone Agent

    Patient calls for a comprehensive eye exam or cataract evaluation. The Phone Agent schedules the appointment and notes any specific concerns.

  2. 2Patient Intake

    Sends digital forms capturing ocular history, current medications (eye drops), visual symptoms, and surgical history.

  3. 3AI Scribe

    During the exam, generates a structured ophthalmology note with visual acuity, IOP, slit lamp findings, dilated exam, and assessment/plan.

  4. 4Appointment Coordination

    If surgery is recommended, coordinates pre-op testing, surgical date at the ASC, and post-op follow-up schedule.

  5. 5Revenue Cycle

    Codes the encounter with appropriate ophthalmology codes, handling surgical global periods and modifier requirements.

  6. 6SMS Agent

    Sends pre-surgical instructions (eye drop protocols, NPO requirements) and post-op care reminders.

Benefits for Everyone in Your Practice

Ophthalmologists
  • The AI Scribe keeps pace with high-volume clinic days
  • Structured notes for 40+ daily encounters without documentation backlog
  • Integrated device data references in clinical notes
Technicians
  • Patient Intake streamlines pre-testing workflows
  • Automated patient history collection before testing
  • Reduced rooming time per patient
Practice Managers
  • The Revenue Cycle agent handles complex surgical coding and global periods
  • Coordinated multi-location scheduling across office and ASC
  • Reduced phone volume with automated call handling
Patients
  • Efficient check-in process for high-volume clinics
  • Clear surgical prep and recovery instructions
  • 24/7 phone access for post-surgical concerns

Ready to Transform Your Ophthalmology Practice?

See how Caesar Health’s AI agents reduce your administrative burden so your team can focus on patient care.

Book a demo