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Prior Authorization Agent: Automated PA Workflow

Handles the entire prior authorization process—checking requirements, submitting requests, tracking status, and appealing denials—without human intervention.

Key Capabilities
  • PA Requirement Detection - Identifies which services require prior auth by payer
  • Auto-Form Completion - Populates PA forms with patient and clinical data
  • Clinical Documentation - Attaches notes, lab results, imaging to support medical necessity
  • Submission & Tracking - Submits electronically, monitors status, follows up on delays
  • Appeal Management - Auto-generates appeals for denied PAs with clinical rationale
  • Provider Notification - Alerts provider when PA is approved or additional info needed
  • Payer Portal Integration - Works with major payer PA systems
  • Audit Trail - Complete logging for compliance

Impact

Time Saved
16 hrs/week
Approval Rate
+25%
Staff Reduction
80%
Submission Speed
Same-day

Technical Details

Integration & Features
Integration
Payer PA portals and electronic PA systems
Clinical Support
Medical necessity criteria database
Workflow
Automated task management and escalation
Compliance
Complete audit trail for all submissions
Security & Compliance
  • HIPAA Compliant
  • SOC 2 Type II Certified
  • Real-time processing and logging
  • End-to-end encryption

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