EHR Integration
AI agents for Greenway Health
Caesar Health’s autonomous AI agents work alongside Greenway Health so smaller practices and community health centers get back-office coverage they can’t otherwise staff. The agents complete the workflow and write results back into Greenway.
About Greenway Health
Greenway Health provides ambulatory EHR and practice-management systems (Intergy and Prime Suite) for small-to-mid practices and FQHCs.
Greenway Health (Intergy, Prime Suite) is common in small-to-mid ambulatory practices and federally qualified health centers, where administrative headcount is tight and margins matter. Autonomous agents that run calls, intake, and the revenue cycle around the clock are a direct answer to that staffing pressure.
How Caesar Health connects to Greenway Health
Greenway Health is API-forward, so Caesar Health connects through its FHIR and API surface — reading patient, scheduling, and billing context and writing every result back. Greenway Health stays the system of record. No rip-and-replace, no migration — the agents run alongside the system your clinicians already use.
FHIR API
Modern, standards-based read/write where the EMR exposes FHIR.
HL7 v2 messaging
The interface standard most EMRs already speak for orders, results, and ADT.
Direct database
Secure direct access where APIs don’t reach the data.
Interface-level layer
For legacy or no-API systems — connects at the screen level, no vendor cooperation required.
Every Caesar Health agent, on Greenway Health
All 17 agents read from and write back to Greenway Health. Here’s what each one does inside your workflow.
Communication
Answers and places patient calls and books, reschedules, and cancels appointments directly in Greenway Health.
Reads inbound faxes, classifies each one, and files it to the right chart in Greenway Health.
Triages patient and provider email, drafts replies, and logs the thread against the patient in Greenway Health.
Runs two-way patient texting — reminders, confirmations, and rescheduling — synced to the Greenway Health schedule.
Answers questions on your website and books visits straight into the Greenway Health schedule, 24/7.
Clinical
Patient Experience
Collects intake and insurance, verifies eligibility, and writes the new patient and visit into Greenway Health.
Sends diagnosis- and medication-specific education based on the encounter recorded in Greenway Health.
Optimizes scheduling, fills cancellations from the waitlist, and keeps the Greenway Health calendar full.
Revenue Cycle
Codes the encounter, scrubs the claim, and posts charges to Greenway Health for a clean first-pass submission.
Detects when a PA is required, pulls the clinical detail from Greenway Health, submits it, and tracks it to approval.
Catches denials, finds the root cause, corrects the claim in Greenway Health, and files the appeal.
Auto-posts EDI 835 remits and patient payments against the right claims in Greenway Health, and flags underpayments.
Care Coordination
Reads Greenway Health data to find open quality-measure gaps and runs the outreach to close them.
Sends and tracks referrals end to end and closes the loop with results back in Greenway Health.
Runs chronic-care and remote-monitoring check-ins and keeps the care plan and readings updated in Greenway Health.
Built for healthcare
- HIPAA-compliant, BAA available
- SOC 2 Type II
- End-to-end encryption, in transit and at rest
- Full audit log of every AI action
- Human-in-the-loop review where you want it
- Greenway Health remains the system of record
Greenway Health + Caesar Health — FAQ
Does Caesar Health work with Greenway Health?+
Yes. Caesar Health’s AI agents run alongside Greenway Health (Intergy and Prime Suite), executing administrative workflows and writing results back into it.
Do we have to change systems?+
No. Greenway stays your EHR; Caesar Health adds an autonomous administrative layer on top, with no rip-and-replace.
Is Caesar Health a fit for FQHCs on Greenway?+
Yes. The agents scale coverage without adding headcount, which is well suited to community health centers running lean administrative teams.
See Caesar Health run alongside Greenway Health
Book a live demo on your own Greenway Health workflows and watch the agents execute real administrative work end to end.
Greenway Health and all other product names, logos, and brands are trademarks of their respective owners, shown here to indicate compatibility. Their use does not imply endorsement or an official partnership unless explicitly stated.