EHR Integration
AI agents for NextGen
Caesar Health’s autonomous AI agents run alongside NextGen to handle the administrative surface end to end — patient phone and messaging, intake, prior authorization, denials, coding, and payment posting — recording each result back in NextGen.
About NextGen
NextGen Healthcare provides an EHR and practice-management platform for ambulatory practices and specialty groups.
NextGen is a mainstay in mid-market and specialty ambulatory groups, with a large base in multi-provider practices. Those groups run high volumes of scheduling, billing, and referral work, which Caesar Health’s agents execute autonomously while NextGen stays the system of record.
How Caesar Health connects to NextGen
NextGen is API-forward, so Caesar Health connects through its FHIR and API surface — reading patient, scheduling, and billing context and writing every result back. NextGen stays the system of record. No rip-and-replace, no migration — the agents run alongside the system your clinicians already use.
FHIR API
Modern, standards-based read/write where the EMR exposes FHIR.
HL7 v2 messaging
The interface standard most EMRs already speak for orders, results, and ADT.
Direct database
Secure direct access where APIs don’t reach the data.
Interface-level layer
For legacy or no-API systems — connects at the screen level, no vendor cooperation required.
Every Caesar Health agent, on NextGen
All 17 agents read from and write back to NextGen. Here’s what each one does inside your workflow.
Communication
Answers and places patient calls and books, reschedules, and cancels appointments directly in NextGen.
Reads inbound faxes, classifies each one, and files it to the right chart in NextGen.
Triages patient and provider email, drafts replies, and logs the thread against the patient in NextGen.
Runs two-way patient texting — reminders, confirmations, and rescheduling — synced to the NextGen schedule.
Answers questions on your website and books visits straight into the NextGen schedule, 24/7.
Clinical
Patient Experience
Collects intake and insurance, verifies eligibility, and writes the new patient and visit into NextGen.
Sends diagnosis- and medication-specific education based on the encounter recorded in NextGen.
Optimizes scheduling, fills cancellations from the waitlist, and keeps the NextGen calendar full.
Revenue Cycle
Codes the encounter, scrubs the claim, and posts charges to NextGen for a clean first-pass submission.
Detects when a PA is required, pulls the clinical detail from NextGen, submits it, and tracks it to approval.
Catches denials, finds the root cause, corrects the claim in NextGen, and files the appeal.
Auto-posts EDI 835 remits and patient payments against the right claims in NextGen, and flags underpayments.
Care Coordination
Reads NextGen data to find open quality-measure gaps and runs the outreach to close them.
Sends and tracks referrals end to end and closes the loop with results back in NextGen.
Runs chronic-care and remote-monitoring check-ins and keeps the care plan and readings updated in NextGen.
Built for healthcare
- HIPAA-compliant, BAA available
- SOC 2 Type II
- End-to-end encryption, in transit and at rest
- Full audit log of every AI action
- Human-in-the-loop review where you want it
- NextGen remains the system of record
NextGen + Caesar Health — FAQ
Does Caesar Health work with NextGen?+
Yes. Caesar Health’s AI agents operate alongside NextGen, executing administrative workflows and writing outcomes back into it.
Is Caesar Health a replacement for NextGen?+
No. NextGen remains your EHR and practice-management system; Caesar Health adds an autonomous administrative layer on top.
How does Caesar Health connect to NextGen?+
Through NextGen’s FHIR/API surface where available, with the EMR Integration Layer covering the rest — bidirectional, NextGen as the system of record.
See Caesar Health run alongside NextGen
Book a live demo on your own NextGen workflows and watch the agents execute real administrative work end to end.
NextGen and all other product names, logos, and brands are trademarks of their respective owners, shown here to indicate compatibility. Their use does not imply endorsement or an official partnership unless explicitly stated.